Our Customer

Feedback from our customers

The feedback from our claims management staff on the macc training courses was overwhelming. The employees were not only motivated by the training sessions, but are now much more confident about their responsibilities on the phone. The success can be seen not only in increased employee satisfaction, but also in the approx. 60% increase in referrals to our network partners in the motor damage sector.

Markus Troche Head of the Processes Claims / Networks / Automotive Technicians AXA

I would like to thank you once again on behalf of the entire sales team. It was one of the best kick offs I ever attended.

Lutz Garschke Vice President T-Systems International GmbH

We had a huge task to train over 2,000 executive managers of Deutsche Telekom on Service Excellence. With the experience and professionalism of macc, we not only introduced the concept of culture change, but also raised the managers to another level of understanding and action.

Bob Fletcher Executive Vice President Deutsche Telekom AG

Our Customers

ABB • Allianz • avacon • bayernwerk • BMW • Busch-Jaeger • camlog • CAPITA • DAIMLER • DB

• Deutsche Post • Deutsche Telekom • DJH • Elavon • Fürstenberg • GENERALI • IDT Biologika •

Jaguar Land Rover • LUTHER • LVR • R+V • pfm medical • RheinLand Versicherungen • SIEMENS • STRÖER •

SV Sparkassen Versicherung • T-Systems • thyssenkrupp • TUI • unitymedia • VHV VERSICHERUNGEN •

Universitätsklinikum Heidelberg • WGV Versicherungen • W&W württembergische Versicherung • ZURICH